Most SE Wisconsin businesses don't know the answer. In 14 days, Centurion makes sure you do — with a complete IT Operations Runbook that anyone on your team can follow.
→ Book a Free 20-Minute Discovery CallFixed price · Fixed scope · 14 calendar days · No obligation on the call
If your IT person left tomorrow, got sick, or simply wasn't available — how long before things started breaking?
Who would your team call? Who has the admin passwords? Who manages the vendors? Who knows what's backed up — and what isn't? Who owns each system when something goes wrong?
That's not just an IT problem. That's a business continuity and leadership liability problem. And it doesn't show up until the worst possible moment — a departure, an outage, a crisis. We've seen it happen to SE Wisconsin businesses of every size. By then, the cost is already running.
A 14-day, fixed-scope engagement that documents your entire IT environment — so your business is never one person away from chaos.
Here's exactly what you receive at the end of 14 days:
Every system documented with owners, vendors, support contacts, and criticality ratings.
Who has admin access to what, where credentials live, MFA status, and escalation contacts.
Step-by-step playbooks for the most common issues — outages, password resets, onboarding, vendor calls.
Who declares an incident, who leads comms, who calls the vendor — in what order, every time.
Every vendor, support number, account number, and contract renewal date in one place.
Who monitors it, who runs it, when it was last tested. No more ambiguity during a recovery.
A plain-English summary of what we found, what the risks are, and what needs attention — written for leadership, not IT auditors.
A prioritized 30–90 day action plan showing exactly where co-managed IT support would reduce risk, fill gaps, and free your internal team — if and when you're ready for it. No pressure, no obligation. Just a clear picture of what's next.
If you choose to become a Centurion co-managed client after the sprint, the full sprint fee is credited toward your onboarding costs. The sprint pays for itself before your first monthly invoice. It's not a sales pitch — it's a guarantee that this engagement has tangible value either way.
This sprint doesn't replace your IT person. It documents everything they know — so your business isn't entirely dependent on their continued presence. Most IT professionals appreciate it. It reduces the pressure to be available for everything, and it protects them too. It's the runbook your IT person never had time to write.
Consider the alternative. What does one week of downtime cost you? What does it cost to replace an IT person who leaves without documentation? What does a failed recovery cost when nobody knew what was backed up? The sprint is a fixed, known cost. The alternative is an unknown, unlimited one. Most clients tell us the engagement paid for itself in the first week they needed it.
An assessment tells you what's wrong. This sprint produces something your team can actually use the day we leave — a runbook. It's operational documentation, not an audit report. Your IT team can follow it. Your backup person can follow it. Your new hire on day one can follow it. It's built for humans, not auditors.
Fair. We've been based in Pewaukee and serving SE Wisconsin businesses since 1990. In an industry where most providers come and go in 5 years, longevity means something — and so does being local. We're not a national MSP routing your ticket through a call center. This sprint is a fixed scope, fixed price, fixed timeline — you know exactly what you're getting before we start, and you know exactly what to hold us to if we miss. The discovery call is 20 minutes and there's no obligation either way.
Based in Pewaukee, Centurion Data Systems has been the trusted IT partner for Greater Milwaukee and SE Wisconsin businesses — across manufacturing, professional services, healthcare, and non-profits — for over three decades.
We're not a national MSP running your ticket through a call center. We're local. We know the region, we know the kinds of businesses here, and when something goes wrong, we show up. The Runbook Sprint is the productized version of something we've done for Wisconsin clients for years — now packaged into a clear, fixed engagement you can point to and plan around.
The discovery call is 20 minutes with our Pewaukee-based team. No pitch, no pressure — we'll both decide if this sprint makes sense for your business.
→ Book Your Free 20-Minute Discovery CallFixed price · Fixed scope · 14 days · You'll know exactly what you're getting before we start